These terms and conditions are applicable to:
1) Anyone who visits or uses this website.
2) Anyone who purchases or uses any of our products or services.
3) Anyone (also known as a “Participant”) who attends any type of events by Speedah and/or our affiliates.
4) Anyone (also known as a “1to1™ Member”) who agrees to use our 1to1™ service.
5) Anyone who uses our “Match” service.
If you are not agreeable to the terms and conditions set out below, kindly leave this website immediately and do not purchase/subscribe to our services via this website or through any third-parties.
1. Agency Policy
Speedah provides the following services (“Services”) to Singaporeans, Singapore Permanent Residents and Employment Pass holders only.
1. Speed Dating Events (Speedah™ Events).
2. Personalized Dating (1to1™).
We do not guarantee successful relationships or marriages.
To utilise the Speedah’s Services, you agree to be bounded by this policy (“Policy”). Upon completion of your online registration, your membership will be activated and you have entered into a legally binding contract for the provision of our Services.
We may change, modify, add, or delete portions of the Policy from time to time and such changes shall be effective upon posting on the Website. You would be informed of the changes via the email provided.
If you do not agree to the updated Policy, you may terminate your use of the Services by notifying us that you wish to terminate your account. By continuing to use the Services, it will be deemed to constitute your acceptance of the changes to the Policy.
If any part of this Policy is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Policy shall continue in effect.
This Policy shall be governed, construed and applied in accordance with Singapore law, and in the event of dispute as to the meaning of a term or provision of this Policy the language of interpretation shall be English.
2. Marketing, Advertising and Sales Tactics
We maintain the highest standard of truthfulness and accuracy in all advertising, promotions and marketing communication materials.
We do not make any false or unsubstantiated claims on our ability to find compatible matches for clients.
We do not engage in pressure sales tactics or coerce clients to make the purchase decision hastily. You will not be pressured into procuring any dating service.
We understand the Singapore Code of Advertising Practice (SCAP) and ensure that we comply fully with the requirements. See: https://asas.org.sg/
We also understand the Consumer Protection (Fair Trading Act) CPFTA and ensure that we comply fully with the requirements. See: https://www.case.org.sg/consumer_guides_cpfta.aspx
3. Professional Development Plan
We ensure that our dating practitioners take up the prescribed Singapore Workforce Development Agency’s (WDA) Workforce Skills Qualifications (WSQ) training as well as participate in upgrading programmes to continuously enhance our skills and knowledge.
4. Complaints Handling
In the event that we receive a complaint from you, we will respond and try to resolve the complaint within 3 working days. If the investigation into the complaint cannot be completed within 3 working days, we will send an email to you, indicating the agreed time frame to resolve the dispute. If the dispute remains unresolved, SDN will direct the parties to an independent Alternative Dispute Resolution (ADR) body, such as the Small Claims Tribunal, Singapore Mediation Centre or CASE. All complaints will be resolved within 30 days.
5. Accredited Dating Practitioners
An Accredited Dating Practitioner will be present at any event we organise.
6. Gender ratio
For all events we organise, we try our best to achieve a gender ratio of 50:50. Due to unexpected circumstances such as no-shows, the gender ratio may be skewed to 60:40.
7. Payment, Cooling-off Period & Refund Policy
We use a third-party payment service provider to accept payments from you. You are to use these services at your own risk. We are not responsible for any losses and/or damages you suffer as a result of utilising these third party payment service providers.
When payment is made and the event is cancelled by us, full refund will be given back to you.
If you have paid for an event, but change your mind within 3 working days (cooling-off period) and do not wish to attend our event or utilise our service, a full refund after a deduction of $10 administration fee will be given to you. However, you will need to inform us at least 3 days from the event date. No refund will be provided if you inform us less than 3 days from the event date that you do not wish to attend the event you have paid for.
Terms & Conditions
– Legal Age: Singles who register must be of minimum age of 21 years at the time of registration. We reserve the right to request proof of age to verify the age.
– Marital Status: Singles who register must declare and warrant that you are not married. If you are separated, but not yet legally divorced, you may not register as a member.
Disclaimer of Liability
We are not liable to the members, who utilise the Website and/or use our services.
We are also not responsible for any loss and/ or damage to a person, arising out of the use of the aforementioned. The members acknowledge that they assume all risk and responsibility for any loss or damage arising from the use of this Website and/or services.
As a member, you will
(a) be solely responsible for your conduct and for the information you provide to us or transmit to other members.
(b) not transmit to other members, our staff and/ or the general public any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, religiously offensive, illegal material, or any material that infringes or violates other members’ or our staff or our rights (including but not limited to, intellectual property rights, and rights of privacy and publicity).
(c) use the Website for the personal use of yourself only. Organizations, companies, and/ or businesses may not become members and should not use the website for any purpose. Illegal and/ or unauthorised uses of the website, including collecting information of members by electronic or other means will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
(d) use our Services in a manner consistent with any and all applicable laws and regulations.
(e) not impersonate any person or entity.
(g) agree to pay, hold harmless and defend us in the claim or action, in the event that a claim or action is brought against us from your use of the Services, including any breach by you of this Policy or any charges or complaints made by other parties against you.
You are solely responsible for your interactions with other Speedah members. We reserve the right, but have no obligation, to monitor disputes between you and other members.
Provision of Information
To fully utilise the Website, you would need to provide personal information such as your name, gender, e-mail address, telephone number, birth date, marital status and NRIC Number or FIN Number. We may use the contact information you have provided to us to contact you via e-mail or phone to inform you of new events, activities, workshops or promotions which we may offer. Your NRIC number will be used to verify your marital status with Registry of Marriages Singapore. If you are a divorcee, we would require you to produce your Certificate of Making Interim Judgment Final (“Final Judgment”). If you are a widow/ widower, we would require you to produce the death certificate of your deceased spouse.
Disclosure of Information
Personal information such as email address, telephone number, birth date and identification number would never be published or disclosed to other members/ persons without your permission.
Accuracy of Information
As a user of our Services, it is your responsibility to
(a) provide true, accurate, current and complete information about yourself upon registration
(b) maintain and promptly update the registration information to keep it true, accurate, current and complete.
Should you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your membership and bar you from events, activities and workshops, without compensation.
(c) We reserve the right to do any background or marital status checks on you.
You must choose a user ID and password upon registration. The password can be changed at any point in time under Profile.
You may only have one account. Should you open more than one account, under your own name or under any other name, or should you use the Website by means of any other person’s account, we have the rights to close all your accounts and bar you from future use of the Website.
– be responsible for all actions taken under that user ID and password.
– utilise the Website using your own user ID and password only.
– keep your password safe and should not disclose it to any other person.
– ensure that you exit from your account at the end of each session.
– exercise caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
– notify us, should you discover that there is any unauthorised use of your user ID and password or any other breach of security.
We are not responsible or liable for any losses and/ or damages you suffer as a result of your disclosure, be it on purpose or by accident, of your user ID and password to anyone else.
Content posted on Website
We may review and delete any content posted by you on the above mentioned that in the sole judgment of us which might be defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, religiously offensive, illegal material, or any material that infringes or violates the rights, harm, or threaten the safety of other members.
We reserve the right to investigate and take appropriate action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the web pages and terminating the membership of such violators.
We may use your information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted advertisements and newsletters relevant to your use of the Services. By the use of this Website, you expressly agree to receive this information.
Information may be placed on your computer to allow us to identify you and understand your interests. This information is commonly known as “cookies”. Information gathered would be purely for the use of improving our Services. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.
We own and retain all intellectual property in the Website. You may not copy, modify, publish, transmit, distribute, perform, reproduce, license, create derivative works from, transfer display, or sell or re-sell any such intellectual property or proprietary information, without written permission sought from us.
We may provide aggregate statistics about members, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.
Receipt of Newsletter
We will send out newsletters via email on a regular basis and you can choose to opt out. Every newsletter will contain an opt-out option, or unsubscribe function. You can send us an email to us informing us that you would like to unsubscribe the newsletter.
Access to Other Websites
Our website contains hyperlinks to websites which are not owned or maintained by us.
We are not responsible for the contents of those websites and shall not be liable for any loss and/ or damages arising from access to those websites. You shall use the hyperlinks at your own risk.
We do not ensure that the contents available through the Website or any functions associated therewith will be uninterrupted, virus-free or error-free, or that defects will be corrected or that the Website and the server is and will be free of all viruses and/or other harmful elements.
We are unable to ensure that members are using the Website in accordance with the terms and conditions. Should there be any members who violate the terms and conditions, we may, in its sole discretion, decide to take appropriate action against any member, though we are not obligated in any manner to do so.
Events/ Activities/ Workshops
1. Only members are allowed to register for our events, activities and/ or workshops.
2. Membership is free and to register as a member, you can do so at https://speedah.com
3. Event registrations and payments are based on first-come-first-serve basis and must be made via the Website.
4. Prior registrations and payments are compulsory. Confirmations of seats are upon payments made.
5. No walk-ins will be entertained.
6. No refund will be made for non-attendance but a replacement of a person of the same gender and is within the stipulated age bracket of the event is allowed for the same event.
7. We reserve the rights to reject any payment / participants.
8. We will not be held liable or responsible in any way for any occurrence at the event/ activity/ workshop which may result in personal injury, property damage or loss, wrongful death or other damages to the members that may occur as a result of their participation in the event/ activity/ workshop or as a result of the negligence of any party, including us, whether active or passive.
9. Due to unexpected circumstances, the event’s/ activity’s/ workshop’s programme, venue, timing, date, group size, costs and conditions are subject to change at any point of time. Full refund will be made if events are cancelled by us. We try our best to achieve a gender ratio of 50:50. Due to unexpected circumstances such as no-shows, the gender ratio may be skewed to 60:40.
Attending our events
By attending our events, you agree to meet Participants from all walks of life. We are not responsible for verifying the personal information or the background of any Participant. You are advised not to attend our events if you do not wish to risk any chance of meeting certain types of people. You are advised to use your own judgment in choosing who to meet or keep in contact with. Please exercise caution when contacting or meeting any Participant.
We will not give out any of your personal information without your express permission unless the law requires us to do so.
Participants are not allowed to distribute other Participants’ personal information without their express permission.
If we are unable to host the event at the original location described due to unforeseen circumstances, we reserve the right to move the event to an alternative venue within reasonable distance and provide our Participants with as much notice as possible.
If we cancel an event, we will offer a full refund to the Participant. Any refunded money will be strictly refunded via the original payment facility that was used to make payment. We will only provide refunds via cash or bank transfer should there be any technical malfunction with the original payment facility.
We reserve the right to refuse entry to any Participant at any time without providing the Participant with any reason.
We try our best to provide a full capacity turn up of Participants at our events with an equal balance of males and females but we cannot guarantee this because we have no control over the absence of any Participants.
If we provide an age band for any of our events, we cannot guarantee that you will only meet people strictly within the age band. This is because we have no control over the accuracy of the Participants’ declared ages.
All Participants are asked to treat their fellow Participants with respect and courtesy. Should any Participant become offensive or abusive, we reserve the right to refuse admission or expel them from the event. In such a case there will be no refund.
We do not guarantee that Participants will meet someone they wish to keep in contact with after our events.
We take no responsibility for any emotional upset or physical harm that may arise from communicating with other Participants, before, during or after any of our events, without limitation.
Our events are held in third party premises or public places. Therefore, if Participants suffer injuries, damages or losses to themselves or their personal items at any of our events, Participants agree to release Speedah from any liability.
As a Participant of our events, you warrant that you are within the specified age band as stated on each event description and you are not a married person. We do not guarantee that any Participant you meet is within the age band specified for that event or is not a married person.
Participants are responsible for turning up to an event on time. Participants who arrive late may not be able to fully participate in all segments of the event and may not get the chance to interact with all Participants of the opposite gender. We will not issue any refund as such.
Photography may be used at some of our events and by agreeing to these terms & conditions you are giving Speedah permission to use these photos on our website and in marketing materials.
If you had attended an event but did not manage to get the contact details of another participant during the event, you may request for us to contact the participant. We will then relate your intention to the participant. This service comes with an administration fee of SG$30 per participant. This fee is not refundable regardless of the participant’s decision to release his/her contact details to you. This fee is to be paid in advance to us before we attempt to contact the participant for his/her permission to release their contact details to you.
Match (Post-Event Matching Service)
After attending our events, we will invite you to fill up a “Match” form located on our website that allows us to match you with Participants (of the same event you had attended) who you wish to exchange your contact information with and Participants (of the same event you had attended) who wish to exchange their contact information with you.
You may choose not to fill up the “Match” form if you do not wish to exchange your contact information with any Participants.
By submitting the “Match” form, you allow Speedah to give the information you provided in the form to the Participants you had selected in the form.
We take no responsibility for any misuse of the submitted information by the Participants as that is not within our control. If we find out that a Participant has misused your contact information, we will take the necessary action against him/her but we will not be held liable for their misuse of your information.
We take no responsibility for the inherent failure of the email address you provided in the form or its service providers.
If you or the Participant(s) keys in the wrong information in the “Match” form, you may not be able to be matched with them and thus may not be able to contact them. Kindly ensure all details are correct so that you are matched with the right Participant(s). Your matched Participant(s) may take some time to respond or may not respond at all. We will allow 14 days (from the event date) for them to respond and we will send you any potential matches within 14 days from the event date. We do not guarantee that you will receive any matches.
We take no responsibility for any emotional upset or physical harm that may arise from communicating or meeting up with Participants, before, during or after any of our events, without limitation.
1to1™ is a membership program to facilitate the matching between two Members of the opposite gender and to arrange for them to meet each other for a date in a public place, such as a cafe. An accredited dating practitioner will be present to introduce the two Members to each other. Once the two Members agree to continue interacting with each other, the dating practitioner will move away to another location to provide the two Members some privacy for interaction purposes. The dating practitioner will remain contactable via mobile/email.
All information gathered from 1to1™ Members will remain confidential except for unidentifiable information such as gender, age, height, weight, ethnicity, nationality, religion, income bracket and marital status which may be disclosed to other 1to1™ Members for the purposes of facilitating mutual matching. Photographs may be exchanged between Members with their prior permission.
Members reserve the right to decline a match. We will continue to look for a new match for you up to 1 year from the date you become a 1to1™ Member. If you reject 3 matches offered to you, we may terminate your 1to1™ Membership and no refund will be made to you. If we are unable to offer any matches to you after a period of 1 year from the date you become a 1to1™ Member, a full refund will be made to you.
We do not guarantee that 1to1™ Members will receive any matches. We take no responsibility for any emotional upset or physical harm that may arise from being a 1to1™ Member or meeting other 1to1™ Members, without limitation.
The meeting places for 1to1™ Members will meet held in third party premises or public places. Therefore, if 1to1™ Members suffer injuries, damages or losses to themselves or their personal items at these premises, 1to1™ Members must agree to release Speedah from any liability.
1to1™ Members must strictly pay for their own food and drinks and must not pressurize another Member to pay for their food and drinks.
As a 1to1™ Member, you warrant that all information you have furnished to us are accurate and you are not a married person and to update us of any changes as soon as possible. We do not guarantee that any 1to1™ Member you meet is within the accuracy of their profile description that they have furnished to us.
Payment for 1to1™ Membership does not guarantee that you will become a 1to1™ Member and/or that we have to provide you with matches. Your membership is subject to our approval. We will refund you if we reject your application.
We strive to seek matches for you within 1 year from the date you become a 1to1™ Member.
METB4™ Technology is a system that prohibits a participant from joining a Speedah™ event if:
1) he/she has met more than 75% of the participants attending the same event from previous events, or;
2) his/her joining in the event causes one or more of the participants at the event to meet more than 50% of the participants from previous events.
METB4™ helps participants meet more participants they have never met before and reduces the number of times a participant meets the same participants from previous events.
As much as we strive to make METB4™ fail-proof, we do not guarantee that a participant who attends any Speedah™ event will not meet more than 75% of the participants he/she has met before at previous Speedah™ events.
THIS WEBSITE AND THE INFORMATION, CONTENTS, GRAPHICS, DOCUMENTS AND OTHER ELEMENTS INCLUDED HEREIN (COLLECTIVELY THE “CONTENTS”) ARE PROVIDED ON AN “AS IS” BASIS WITH ALL FAULTS AND WITHOUT ANY WARRANTY OF ANY KIND. WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE WEBSITE CONTENTS, INCLUDING WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. EXCEPT AS MAY BE EXPRESSLY STATED ON THIS WEBSITE, NEITHER NOR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES OR OTHER AUTHORIZED REPRESENTATIVES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SITE, OR THE INFORMATION OR CONTENTS AVAILABLE FROM THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. THE CONTENTS OF THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENT OF THIS SITE. WE MAY MAKE IMPROVEMENTS, DELETIONS, CHANGES OR OTHER MODIFICATIONS TO THIS SITE, THE CONTENTS HEREOF, AND THE PRODUCTS AND SOFTWARE DESCRIBED HEREIN AT ANY TIME WITHOUT NOTICE.
We reserve the right to change these terms and conditions at any time and without notification. Kindly check this page regularly to be updated of the latest terms and conditions.